Zhang and his wife bought a new home. After repeated comparisons, the two chose a brand home improvement company that offered relatively cheap prices. However, the couple found that the actual materials used in the project were much higher than the budget bills. The wires were more than doubled and the paints were more than 10%. These materials were all required to pay extra orders, causing the couple to shout.
Expert suggestion: Carefully check whether the renovation project has been fully incorporated into the budget. When signing the contract, the drawings should be consistent with the budget. If necessary, the contract can be agreed in the budget list: “If the design plan is fine-tuned, the actual materials and budget are allowed to have 5%. The deviation exceeds the range and refuses to pay."
Typical trap
Collaborate with the material supplier to raise the material price and get a rebate
Ronaldinho is preparing for renovations. The designer of the signing company told him that the company can purchase materials that are not only of good quality but also of wholesale prices. Afterwards, Ronaldinho found that some of the materials recommended by the designer were even more expensive than the mall.
Experts Weapons: Some designers took kickbacks and used coupons for "consumer-friendly materials" to collude with dealers to raise prices. Therefore, after listening to the designer's recommendation, do not blindly believe and trust, it is best to carefully record the type, price, etc. of the recommended material, and then go to the market to see what you know.
Typical trap
Hidden projects cut corners, homeowners pay more money
When Mr. Yu signed the decoration contract, he stated that the wall paint had to use a brand of paint. However, in actual construction, the original 420 yuan primer was packaged into a 120 yuan a bucket of topcoat. This paint is used as a primer and is neither alkali nor moisture. After the completion of the stay, the walls of Mr. Yu’s house soon bubbled and peeled off. In addition, the interface between wooden products and walls of cabinets, wardrobes, etc. also began to darken due to no moisture-proof treatment.
Experts Weapons: For details and hidden projects, the owner must specify the process requirements in the signing of the contract, and on-site supervision. Conditional third-party supervision can be hired, after completion of the professional acceptance, let the decoration company is both a referee and an athlete.
Typical trap
Signed renovation contract, many promises can not be honored
Immediately after the wedding, Mr. Lai initialed a renovation contract with a decoration company and verbally agreed that in addition to the basic hard-wearing equipment, the company guarantees that the designer will arrive at the construction site 3 times a week, carry free renovation materials and so on. However, in the construction, Mr. Li found that the agreement was not honored. Due to the lack of restrictions on the contract, Mr. Li could only suffer from a loss.
Expert Weapons: Signed a formal contract text, the Zhejiang provincial standard "home decoration project quality specification" written into the contract. The contract detailed as far as possible the specific requirements of decoration, clear decoration period.
Typical trap
Produce fake business licenses and qualifications and defraud the deposit
Mr. Jin approached the last home-installed guerrillas through the Internet. After several exchanges, Mr. Jin, who was still feeling good, paid a deposit of RMB 5,000. Since then, the company has “evaporatedâ€. The company’s business license, qualifications, and the identity card of the person in charge are also verified to be false.
Experts Weapons: When the homeowner chooses a home improvement company, it first depends on whether it has the construction qualifications, business licenses, and after-sales service capabilities. Secondly, look at whether its management is complete, whether the construction team is stable, etc. to understand.
Typical trap
Look at the buyer’s eagerness and turn the premium product into a defective product
Mr. Chen took a sample of a shop while choosing flooring, and the merchant promised the product to be a superior product. Mr. Chen, eager to go on a business trip, hurriedly handed over the money. The freight arrived at home and he did not open the package for inspection. After returning from a business trip, Mr. Chen found out that something was wrong. The floor tiles he had just paved were very different from the samples he initially saw. Not only were the shades of color different, but there was also obvious wear and tear. Obviously it was a defective product. Mr. Chen retired some of the goods, but the floor that had been laid could not be replaced.
Expert Weapons: When delivering goods to the door, it is necessary to open inspections in time, check carefully whether the products delivered are the same as the selected goods, let the merchants issue formal invoices, and indicate the superior products and qualified products on the invoice in order to solve the problems. There are quality issues.
Typical trap
Use "design-free" as bait to force consumers to sign
The Song and his wife wanted to find a good designer, but found that many of the company’s designs were “not chargedâ€, but when the couple negotiated a detailed plan after the initial negotiations, the designers demanded an additional design fee. However, it was stated that after the start of construction, this fee could be deducted from the project payment to induce the Song and his wife to sign the contract with the company.
Experts Weapons: The owner must adhere to his own design requirements during the design phase. In addition, he must go to the building materials city in person and have a basic understanding of the material.
Home improvement quality issues how to complain
If you are dissatisfied with the quality of your decoration, and the decoration company can not reach a consensus, you can resolve the dispute through the following ways: self-negotiation and settlement; complaints to the “Cleaning Committee†and other administrative authorities; complaints to the authority media; there are arbitration clauses in the contract. Arbitral bodies may be invited to arbitrate; or to the people's court.
Special Note: Under normal circumstances, if arbitration is requested, no further proceedings may be filed with the court.
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