At present, the various kinds of wooden floors on the market and the price difference make the consumers of the purchase dazzled. Similar to other sales industries, there are also “hidden rules†for the sales of wooden floors. The Huli District Industry and Commerce Bureau 12315 reminds consumers that when they buy Avoid falling into the trap of unscrupulous merchants.
Unspoken rule 1: The color difference dispute can't be solved
Chromatic aberration is the most common problem in the installation and installation of wooden floors. According to past complaints, there are two kinds of complaints about solid wood flooring: one is that the actual materials used in the product do not match the raw materials in the product introduction; the other is that the solid wood flooring has serious color difference problems. As long as the floor models are the same, the color difference disputes are often lost.
Industrial and commercial support: Consumers should not only remember the model when purchasing, but also remember the batch. If there is a problem of color difference, the consumer has the right to complain to the merchant to request replacement. The insiders also pointed out that "there are not many disputes caused by the color difference of the floor. When buying solid wood flooring, if the thrift on the floor surface and the surrounding wood are separated, it means that the solid wood floor is not a wood product of superior quality. Try not to choose Buy such solid wood flooring to avoid chromatic aberration."
Unspoken rule 2: minimum consumption plus malicious loss
Last week, Miss Lin bought wooden flooring in a building materials market. The sales staff said that because the amount of purchase was less than the minimum area specified by the merchant, she had to pay for the installation fee, and she also charged a special allocation fee of 100 yuan.
In addition, paving wear is also a problem that consumers often encounter. Some unscrupulous merchants are maliciously depleted, and consumers are easily recruited. Ms. Wang renovated the 63-square-meter house, but used 74 square meters of wooden floor and spent more than 500 yuan. The industry and commerce department reminded consumers that the actual floor area of ​​the wooden floor will differ from the area marked on the package. Consumers often think that the wooden floor they pay for is the actual paving area. The wood flooring manufacturers do not buy it, and the mediation of the industrial and commercial departments often fails.
Industrial and commercial support: When consumers buy wooden flooring, they must let the merchant indicate on the sales contract or purchase voucher: whether the wooden floor area is the product area or the actual paving area, it is best to let the merchants put a note on the sales contract or the deposit receipt. The commodity measurement standards and calculation methods.
Unspoken Rule 3: "Rosewood" is suspected of "cottage"
On October 4 last year, Mr. Hong bought a group of “African Pear†wooden flooring with a price of 73,000 yuan in a building materials business department in Huli. The merchant promises to give ten times compensation if it provides counterfeit products. On July 29 this year, the merchant delivered the goods to the door. Mr. Hong found that there was no logo of the brand on the outer packaging and the wooden board. It was suspected to be a counterfeit product. After negotiating with the merchant, the other party promised to replace the wooden floor. However, when Mr. Hong picked up the goods for the second time, he found that the product logo of the replaced wooden floor did not meet the national standards. A few days later, when the merchant sent the wooden floor that was replaced again, he found that the wooden floor had bugs. The merchant came to the house to take photos, but it has not been processed.
Industrial and commercial support: By confusing wood species to increase sales prices, it is also the main deception of vendors. Solid wood flooring is divided into excellent products, first-class products and qualified products. The price difference between each grade is 10% to 15%, which makes consumers dazzled, and also provides shoddy opportunities for bad merchants.
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